ORDER SUPPORT

Need help with an order? We got you. Here’s how to find what you need:

• Tracking: You’ll receive an email with tracking once your order ships. Didn’t get it? Check your junk/spam inbox. Still nothing? Email us and we’ll resend it.
• Shipping Times: Standard process in 3-5 business days, and shipped in 5-7 days (unless otherwise noted).
• Delivery Issues: Check with your local carrier first. Still stuck? Reach out and we’ll investigate for you.

RETURNS & CANCELLATIONS

Due to the nature of our products, all sales are final.

However, if your item arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and photos.

Need to cancel or edit your order? If it hasn’t been processed yet, we may be able to help contact us ASAP.

PAYMENT & CHECKOUT

We accept all major credit cards, Paypal, Affirm, and Klarna because great hair shouldn’t wait !

All transactions are 100% secure.

Having checkout trouble?
• Make sure your billing address matches your card
• Try a different card or payment method