SHIPPING POLICY
Luxury Hair, Delivered Your Way.
At Bundle Head, we take pride in delivering your premium bundles with speed, care, and style. From order to doorstep, we’ve designed a smooth, tiered shipping experience that gives you options based on your urgency.
Order Processing
- Orders placed by 12 PM MST, Monday–Friday begin processing the same business day.
- Orders placed after 12 PM MST or on weekends/holidays begin processing the next business day.
- Standard Processing: 5–7 business days
- Sales/Holiday Periods: Up to 7–14 business days
Shipping Options (U.S. Orders)
| Service | Processing Time | Order Value Range | Price | Notes |
|---|---|---|---|---|
| Free Luxe | 5–7 business days | $250+ | FREE | Our signature luxury shipping experience |
| Standard | 5–7 business days | Orders under $250 | $8.95 |
Everyday shipping for essentials and accessories |
| Priority | 3–5 business days | Any Order | $14.95 | Faster processing and delivery |
| Express | 3 business days | Any Order | $25.00 | Premium express delivery |
| RAW Indian Express Upgrade |
Processing: up to 3–5 business days Shipping: 3 business days** |
Any Amount | $25.00 | Single-donor RAW hair requires extended authentication and preparation to preserve integrity, quality, and cuticle alignment. |
** To ensure the highest quality and because all RAW Indian Hair comes from single-donor sources directly in India, these bundles require a little extra time for processing.
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Express Shipping ($25) is still available, but please note it may take up to 3–5 business days before your order ships.
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Once processed, your package will be shipped Express (3 business days).
Your hair is not only raw — it’s rare. This slight wait ensures your bundles are truly premium, authentic, and unmatched in luxury.
All shipping times begin after processing is complete.
Fraud Protection & Secure Delivery
- Orders are screened for fraud. Please use matching billing and shipping addresses.
- Once marked “Delivered” by the carrier, Bundle Head is not liable for loss or theft.
Uncontrollable Delays
- We are not responsible for shipping delays due to weather, carrier issues, holidays, or other uncontrollable events.
Order Accuracy & Responsibility
- Orders cannot be changed or canceled once submitted.
- Shipping fees are non-refundable.
- Orders are processed in the order received, based on product availability.
Order Timeline Overview
| Stage | Timeframe |
|---|---|
| Order Placed (by 12 PM MST) | Processing starts same day |
| Order Placed (after 12 PM MST) | Processing starts next day |
| Order Ships | Based on method selected |
